Tracking Your Quality

ACUTE CARE, INC. customizes its physician evaluation and feedback program for each partner facility, and incorporates selected metrics into incentive programs. Examples of custom metrics in place at partner facilities include (physician-specific):

Emergency Department Metrics

– Length of Stay
– Door-to-doctor
– Left Without Being Seen
– Productivity (RVU’s)
– Pathway Compliance
– Chart Completion
– Appropriate Transfers
– Patient Satisfaction Survey Results (percentile ranking, raw score)

Hospitalist Program Metrics

– Patient Satisfaction
– Readmission Rates
– Implementation of Clinical Pathways
– Achievement of Core Measures
– Volume Data
– Length of Stay
– Hospital Cost and Ancillary Utilization
– Productivity Measures
– Provider Satisfaction

ACUTE CARE, INC.’s Quality Indicator Dashboard, another example of our systematic approach to quality improvement, includes gathering and reporting these benchmarked metrics:

– Outpatient Volume – OPV
– Left Without Being Seen
– Returns Within 48 Hours
– Transfers
– Left Against Medical Advice (AMA)
– Length of Stay

ACUTE CARE, INC. pledges to be a flexible member of your health care team! Contact Anthony Cauterucci, Director of Business Development, to learn more at 800.729.7813 ext. 143 or via email at